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SORLA MEMBER REWARDS

Ten percent, with the rules in plain sight.

Eligible first-time members receive a 10% welcome voucher. When a verified new friend's first qualifying live purchase completes the 30-day payment protection period, the member who referred them receives another 10% voucher.

Two rewards. One clear standard.

The value, eligibility and waiting periods are shown before anyone shares a link or starts an order.

WELCOME

Your first-order voucher.

A verified member with no prior live paid order receives one voucher for 10% off their first eligible hair-merchandise order of at least $150, up to $50 off.

It is placed in the member's Rewards area during preview, and its 30-day validity starts only when live checkout opens.
FOR YOUR FRIEND

Your friend keeps their own welcome benefit.

A new customer who arrives through your link can still use their own eligible 10% welcome voucher on their first purchase.

The first eligible referral link they visit is remembered for 30 days. One new customer can have only one referrer.
FOR YOU

A referral reward waits for the right moment.

After your verified friend's first qualifying live paid hair-product order, your 10% reward appears as pending.

It becomes available after a 30-day payment protection period, provided there is no refund or payment dispute. Once available, it is valid for 90 days.
AT CHECKOUT

One voucher. One order.

A voucher applies to eligible hair merchandise only, with a $150 minimum and a $50 maximum discount. It does not reduce care products, tax or shipping, and it cannot be combined with another voucher on the same order.

During preview, the saving is simulated and no voucher is consumed or earned. Live redemption is designed for approved US checkout, where final eligibility is checked again.
FROM A SHARED LINK TO A REWARD

A thank-you after a real purchase, not just a click.

Referral status changes only when each qualification step is complete. This protects customers and keeps the program useful.

  1. 01
    First touch is recorded

    Share your personal link. If a new customer opens it first, that referral is kept for 30 days; a later link does not replace the original referrer.

  2. 02
    The first qualifying order is paid

    The referred customer signs in with a verified email and completes their first live paid order containing an eligible hair product. Preview, test, cancelled, refunded and non-hair-only orders do not qualify.

  3. 03
    The reward stays pending

    The referral reward is recorded after the qualifying payment, then stays pending through a 30-day payment protection period.

  4. 04
    The voucher becomes available

    After the payment protection period ends without a refund or dispute, one 10% voucher is added to the referrer's Rewards area and remains available for 90 days.

  5. 05
    Fair-use checks apply

    Self-referrals are not eligible. Suspected self-referral or abuse may be rejected. Up to five qualifying referral rewards in a rolling 30-day period can proceed normally; additional activity is held for review.

  6. 06
    Your friend's details stay private

    The referrer can see reward status, not the friend's email address, order contents, payment information or other personal data.

Your rewards live in one place.

Sign in to see eligibility, available and pending vouchers, expiry dates and your personal referral link. You can also shop first and review the voucher before submitting checkout.