SORLA
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TRUST CENTER

Evidence before promises.

See what works today, what remains a launch gate and what every product must show before SORLA accepts a live payment.

What you can verify now.

These statements describe the current product behavior, not a future marketing promise.

WORKING NOW

Photo control

With your consent, a photo is sent to Perfect Corp to create the virtual preview. Perfect Corp may retain uploaded and generated images for up to 30 days.

SORLA does not add try-on images to your account or analytics. Its media link expires after 24 hours; Delete photo removes the SORLA copy immediately, while underlying storage cleanup runs during service maintenance.
WORKING NOW

Exact selection trail

A pictured style, color and option stay connected to one exact SKU throughout matching, preview and the resulting order record.

Visual guidance never replaces measurements or physical product evidence.
WORKING NOW

Preview checkout only

The current checkout records a preview order without opening a payment provider, reserving stock or creating a supplier order.

Live payment stays closed until market, supplier and customer-protection checks pass.
BEFORE ACCEPTING PAYMENT

Six checks must pass.

Missing evidence is shown as pending. SORLA will not replace it with invented reviews, certifications, stock counts or expert endorsements.

  1. 01
    Business identity

    Legal entity, registration details and a working customer-support route.

  2. 02
    Physical product evidence

    Current-SKU photography, material, construction, size, density, color and supplier records.

  3. 03
    Destination costs

    Availability, dispatch location, delivery range, shipping charge, tax and duty responsibility before payment.

  4. 04
    Returns and refunds

    Market-specific return window, hygiene conditions, alteration limits, return route and refund timing.

  5. 05
    Try-on data controls

    Named processor, no-training terms, deletion scope, retention exceptions and monitored deletion evidence.

  6. 06
    Order support

    Tracking, wrong-item and damage handling, cancellation status and a human escalation path.

Need the full policy context?

Review the current privacy, shipping and return drafts. Final commercial terms remain a launch requirement.