Product and fit guidance
Ask about women’s wigs, women’s toppers, men’s hairpieces, color, construction or manual measurements. Virtual try-on is a visual reference and does not guarantee physical fit.
One place for product and order questions.
Email business@sorlahair.com. Email is our current contact channel. SORLA does not yet publish a guaranteed response time, live-chat or phone availability, or market-specific service hours.
Email business@sorlahair.comExisting orders and account
Include your order number and receipt email so the right record can be located. Orders automatically match the account using that verified receipt email. Phone and instant support are not currently promised.
Organizations and partnerships
Organizations can use this email or the Impact page to introduce a partnership enquiry. An enquiry does not mean that a partnership, donation or funding has been approved.
Send only what is needed
Do not email full card numbers, passwords, identity documents, medical records or photos you are not authorized to share. Use the in-product delete control for try-on photos. For a privacy request, include your account email and clearly describe the request.